We recognise that privacy of personal information is important to individuals. Personal information for our business purposes is to be minimal, private, correct, safe and largely in the control of the individual. Except where otherwise legally appropriate we will treat your personal information as private.

Because of the nature of our business it is necessary to obtain personal information from time to time. We will however not be unduly intrusive nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business.

During the process of your transaction cookies may be passed on by our server to your computer. A cookie is a small packet of inert data sent with the permission of the intended host. The cookie is used to identify your computer so that saved information can be brought up quickly, and is necessary for the shopping cart to function properly. For more information on cookies click here.

Our business uses third parties for the purposes of secure payment collection and shipping. All vianovashoes.com.au shopping cart information, including credit card information if supplied, is collected on a secure server. Access to this data is only performed by our staff, if necessary, for processing of payments. All paypal payments are processed using paypal's proprietary technology and are conducted in line with paypal's privacy policy. Australia Post perform all of our shipping, as such they have access to your address details, they process all such information in accordance with Australia Post's privacy policy.

I understand that all personal information provided by myself on this website including joining as a member, competition entries, makeover entries or requests for expert advice will reside in a centralised database at Vago Head Office in Coburg, Melbourne, Australia. I also understand that this information will be updated as and when requested only by myself or as authorised by me. I understand it is my right to have access to any of my personal details held by Vago and that this information will be provided to me within a reasonable amount of time. I understand that under no circumstances will Vago sell, barter, transfer or distribute my personal details to any other third party. I do however understand that Vago may publish some information provided by myself (on a strictly anonymous basis) within the website or within other media forms, if permission granted by myself and that Vago send information on behalf of a third party to my personal address. I understand that it is my right to unsubscribe at any time by logging into my account and changing the newsletter settings. I understand that all requests for deletion will be processed within a 14 day period from request date.